Payment Policy:
Payment is due when services are rendered. For your convenience we accept cash, checks (with valid ID), Master Card, Visa, American Express, Discover and CareCredit.
Payment Plan only as follows:
Apply for CareCredit or ChaseHealth Advance (on our home page). They are both companies that offer medical credit card for use at veterinary offices, as well as human specialty medical offices (orthodontist, pain clinics, etc.). CareCredit has a new option that all charges, regardless of the amount qualifies as a 6 month no interest plan.
Other payment plans are available, along with a percentage rate if your bill exceeds one thousand dollars. If you are worried your credit is not acceptable or you need a boost for a larger dollar amount, you can always have a co-signer apply with you. Visit their web site listed on our Links page to apply on line. Or we can have you fill out an application in our office with immediate results (bring two forms of picture ID).
Surgical procedures are scheduled on Monday, Tuesday, Thursday and Friday.
Admission for most surgeries is between 8:30 - 9:30 a.m. They go home the same day between 4:30 - 5:30 p.m. (Friday's must be picked up by 5:00), except for feline declaws, they will be discharged the following morning.
We reserve the right to bill for appointments that are not kept without a 24 hour cancellation notice. And for future appointment we may require a non refundable deposit per phone by credit card.
To provide your pet with all of it's medical needs we offer:
- A caring, friendly, honest and helpful staff.
- Comprehensive physical examinations by a licensed D.V.M.
- Vaccinations that have the most up-to-date strains of disease
- Elective surgery, spay, neuters, declaws, as well as most major surgical needs *
- Dentistry, teeth cleaning, oral surgery with dental x-rays *
- Radiology
- In-clinic laboratory and diagnostic testing
- In-clinic pharmacy
- HomeAgain Microchip implanting
- Nutritional counseling
- Senior pet wellness
- Specialist referrals
- After hour emergency services for our regular clientele, in good standing. Call the main phone number and leave a message on our answering machine. If Dr. Sweet is available he or his wife will call you back within minutes. If not call the Ann Arbor Emergency Clinic on Packard road at (734) 971-8774. Please limit after hour calls to our clinic to emergencies only or things that cannot wait like scheduling conflicts.
* When your pet is here for a procedure requiring general anesthesia we like to be as safe as possible. We strongly recommend pre-surgical blood screening for every pet, no matter how old they are. We have postponed surgery in seemingly normal, healthy young pets due to their blood test results.
Your pet's vaccinations should be up-to-date at least one week prior to putting them under general anesthesia for any procedure for two main reasons. 1) Surgery tends to stress the immune system. Vaccinating an already stressed immune system really isn't a good idea. 2) IF they have a reaction, was it because of the vaccine(s) or something else that was administered during the surgical procedure? If you would like to have them done that same day we will require you to sign a release form stating so.
After the doctor reviews their blood test results we set them up with:
- EKG
- Blood Pressure
- Pulse Oximeter
- Temperature Probe
- Respiration Sensor
- Gaymar Water Heating Blanket
- Bair Hugger Warming Device
- Isoflurane Gas Anesthesia
- All of our surgical packs are sterilized for each and every patient
Dental cleanings are more than sedating your pet and knocking off the calculus. Our dentals are performed by the doctor with an assistant and include all of the above plus:
- Dental Charting (making proper notations of each tooth that has a problem)
- Manual Scraping
- Ultrasonic cleaning above and below the gum line
- Fluoride Polishing
And if needed:
- Dental X-rays
- Extractions, using specialized dental elevator instruments
- Oral surgery, such as a flap where an incision is made in the gum line to expose the root(s) and sutured close, therefore not causing any further damage to the surrounding teeth's roots
- High Speed Dental Drilling
- Root Canals
- Consil Bone Grafting
After the healing period is over people are always amazed at how much better their pets feel.
They really had no idea their life was being affected so negatively in the first place, due to bad teeth or gums. Think about it...if your teeth were in the shape of your pets', how would you feel?
